PANHANDLE GETAWAYS VACATION RENTAL AGREEMENT
CUSTOMER SERVICE: 850.588.8125 (M-F 9AM-9 PM)
PLEASE READ, SIGN, AND MAIL BACK UPON RECEIPT
THIS AGREEMENT MUST BE ACCEPTED WITHIN 24 HOURS OF BOOKING
All Parties agree to this Agreement as stated and signed.
Any cancellation on or before the 30 days prior to the agreed upon check in date shall result in the forfeiture of the $325 initial deposit.
Cancellations within 30 days of the check in date shall result in the forfeiture of all money paid unless trip cancellation insurance has been purchased and it is for a covered reason. Vacation Rental Protection-All questions should be directed to CSA at (800) 348-9505. No refunds for early departures.
The maximum number of guests per condominium is limited to the actual sleeping capacity for that unit. Children under 3 years of age do not apply. For your comfort, bunk beds and sofa beds are not recommended for adults.
Panhandle Getaways will not rent to persons other than families, married couples, and adults who are 25 years of age or older, without prior written consent of Panhandle Getaways. The renter must closely and personally supervise all occupants of a property under the age of 25 years. Any reservation made under false pretenses will be subject to loss of rent and/or eviction.
RENTAL PAYMENT & FEES
We welcome MasterCard, Visa, Discover and American Express. E-check payments may be made via the Guest Portal if final payment is made 30 days prior to arrival. We do NOT accept paper checks via US Mail. If making your reservation within 30 days prior to arrival, payment must be made by credit card. All credit card payments will incur a 3.5% processing fee.
Advance rental payment (at the time of booking) is $325. If trip insurance is purchased, that is due at the time of booking also. Balance is due 30 days prior to arrival. If making your reservation with 30 days of arrival, payment is due in full at the time of booking.
VACATION RENTAL TRAVEL INSURANCE
We are pleased to offer our guests one of the best vacation rental protection policies in the industry. CSA's travel insurance can cover you and your vacation investment if and when the unexpected happens. The policy costs 6.95% of your total room reservation, and we recommend you purchase the insurance at the time of booking to ensure the best coverage. In addition to protecting your vacation investment, CSA has other advantages including a 24 hour emergency hotline and concierge services plus coverage for emergency medical expenses and transportation. For highlights or complete details, click below to download more information. This will provide a 100% refund to your trip stay with us, minus the cost of the initial Premium.
If you'd like to speak to a representative from the insurance company, you can contact CSA at 1-866-999-4018. They are available 24/7.
You will receive a confirmation letter after we receive your advance payment. Please contact us immediately if you find a discrepancy, otherwise it will be assumed correct. Please verify arrival/departure date, reserved accommodation, rental amount due, number of persons to occupy the property. We make every effort to ensure that the unit reserved remains the same, but we reserve the right to relocate you to an equal or upgraded unit.
Check-in begins at 4:00PM CST. Due to our high cleaning standards some condominiums may need a little extra cleaning time and check-in may be delayed up to 6:00PM CST. We appreciate your patience as we prepare for your stay. Early check-in requests must be approved by Panhandle Getaways. Additional fees for early check in may apply.
Check-out is at 10:00AM CST. Failure to comply will result in a late check-out fee of at least $50 and as much as an additional nightly rental charge.
Please leave the condominium reasonably clean and in damage free order. Additional cleaning charges may apply if the unit is not left in reasonable order. Please start the dishwasher upon departure, clean off all food from kitchen utensils and cookware. Trash must be secured in a plastic bag and disposed of in the conveniently located trash chute on each floor. Please gather all bed linens and towels and leave on the bathroom floor upon departure.
All of our rental units are privately owned and decorated to the owner's personal taste. Re-arrangement of existing furniture is prohibited and may be cause for additional fees charged to your credit card.
The following items are provided in our condominiums: We supply a start up supply of soap, toilet tissue, and dish detergent. All units are supplied with a trial size shampoo. Bed & bath linens, blankets and pillows are all provided. All kitchens are fully equipped. Please bring your own beach towels and do not use the bath towels at the pools or beach.
DAMAGE OR EXCESSIVELY DIRTY UNITS DISCOVERED UPON YOUR DEPARTURE POLICIES
Damage to any unit beyond normal wear & tear such as broken lamps, broken table, chair or similar will be assessed and the cost to replace the damaged item will be charged to the credit card on file.
Excessively dirty, unsanitary or similar conditions discovered after your departure will trigger a charge to the credit card on file. The charge will be a minimum of $250.00 should cleaning required go beyond the norm. The charges incurred for additional necessary cleaning methods to bring the home back to accommodation standards are assessed and charged based on the cost to bring the home back to our standards and could very well extend beyond the minimum $250.00.
Pets are allowed in our units marked pet friendly only. There is an additional pet fee that must be charged for anyone bringing a pet ($25 per pet, per day), otherwise the stay with the pet was unauthorized. A pet, or any evidence of a pet found on the property, that was not previously disclosed by charging you the pet fee, is cause for eviction and forfeiture of rent in addition to additional cleaning charges of $250.
PET FRIENDLY STIPULATIONS: DOGS ONLY - 1 Dog, house trained only & well trained, weight limit of 25 lbs
Smoking is not permitted in any of our rental units. Violation of this policy is cause for eviction and forfeiture of rent. Additional cleaning charges of $500 will be charged if in violation. If smoking on the balcony and the doors are left open to the unit, then that would be considered smoking inside the unit and there will be a charge if in violation.
POLICIES & MAINTENANCE
The property can be used for Residential Purposes only. By signing this agreement you and your party agree to obey and follow all the rules and restrictions that apply on the premises, as well as any legal rules and regulations by the local law enforcement agency and the State of Florida. If this agreement is not met the vacationer (signed below) will be responsible for all payment(s) and will vacate the property.
Only guests registered with Panhandle Getaways may occupy the rented property. No other guests are permitted inside or to stay overnight without prior written permission from Panhandle Getaways. The number of occupants cannot be more than the state amount as mentioned in the reservation confirmation. Only guests listed in Client Information (see below) are allowed to stay at the property. Tenants are fully responsible for their guests who may enter upon the rented property. Panhandle Getaways reserves the right to immediately evict vacationing party if these rules are violated.
Panhandle Getaways, and the owner of the vacation rental reserve the right to enter the property at any time to add, remove or replace any furniture or conduct necessary work arising from emergency needs. Emergency needs are defined as: Water leaks, fire, power failure, etc...
Non-emergency needs will be handled in a timely manner, usually by the next business day. Please call Panhandle Getaways directly so we can address your needs as quickly and efficiently as possible. We do not offer any discounts or concessions due to maintenance issues as we will rectify any maintenance issues.
Use of barbecue grills are not permitted in any apartment or condo property. Many condominium complexes have community barbecues located on the premises. It is a violation of the fire code to do so and can result in eviction.
Panhandle Getaways is not responsible for any personal belongings of vacationer or their party.
The Vacationer will indemnify Panhandle Getaways and save it harmless from and against any and all claims, actions, damages, liability and expense, including attorney's fees and costs in connection with loss of life, personal injury and/or damage to property arising from or out of the occupancy of use by Vacationer and their party of the Premises or any part thereof occasioned wholly or in part by an act of omission of Vacationers (signers below), its agents, contractors or employees.
The Corporate Office of Panhandle Getaways Vacation Rental Company is located in the State of Georgia
PANHANDLE GETAWAYS, 4994 LOWER ROSWELL RD. SUITE 20, MARIETTA, GA 30068